What key point should be communicated regarding optional products?

The key point regarding optional products is that they may duplicate existing coverage. This means that when offering these optional products to customers, it's important to communicate that they might have benefits similar to those already included in their current policies. This awareness helps customers make informed decisions about whether to add these options to their existing coverage without unnecessarily overlapping protections, which can lead to paying for benefits they already have.

Customers should evaluate their current policies carefully to ensure they're not paying for redundant coverage. It highlights the importance of understanding existing insurance products and how additional features might fit into their overall insurance strategy. This consideration fosters transparency and good communication between providers and customers.