What does ESQI stand for?

ESQI stands for Enterprise Service Quality Index. This term is commonly used in business contexts to measure customer satisfaction and service quality within an organization. It focuses on evaluating how well an enterprise meets or exceeds customer expectations regarding service delivery. The use of a quantitative index allows companies to assess their performance over time and make informed decisions about improvements.

The other options represent plausible terms but do not accurately reflect the standard meaning of ESQI. For instance, Employee Satisfaction Quality Indicator emphasizes employee contentment, which while important, diverges from the focus on customer service quality. Enterprise Standard Quality Index and Everyday Service Quality Index also do not align with the established usage of ESQI in industry and analysis contexts.