What constitutes gross negligence under EAN Holdings policies?

Gross negligence under EAN Holdings policies is defined by actions that demonstrate a serious disregard for the safety and well-being of others. This is particularly evident in situations where an individual disregards established safety protocols, which can result in accidents. Such behavior suggests a reckless attitude towards safety and can lead to significant harm, making it a clear example of gross negligence.

In this context, ignoring safety protocols is particularly critical because it places both employees and customers at risk. Safety protocols are put in place to prevent accidents and ensure a secure environment; therefore, failing to adhere to them indicates a failure to meet the standards of care expected in the workplace.

Contrasting this with the other options, violations such as not following the dress code or miscommunication with corporate offices, while potentially serious issues, do not typically carry the same weight of negligence since they do not directly result in harm or risk to individuals. Similarly, failing to educate customers on policy, while important for operational efficiency, does not encompass the same level of disregard for safety that characterizes gross negligence.