How should you respond to a dealership requesting that you alter an invoice?

When responding to a dealership's request to alter an invoice, the most appropriate course of action is to explain that invoice alterations are not possible. This response is important because it maintains the integrity of financial records and adheres to legal and regulatory standards surrounding invoicing and pricing. Altering invoices can lead to significant issues such as fraud, accounting inaccuracies, and potential legal penalties for both the individual and the organization.

Maintaining consistent and accurate records is crucial for business operations, compliance with tax laws, and ensuring transparent transactions for all parties involved. By clearly communicating the inability to alter the invoice, you help uphold these standards and protect the company's reputation.

The other choices may seem appealing in terms of customer relations or convenience, but they could compromise ethical and legal responsibilities. Agreeing to alter the invoice undermines this integrity, while ignoring the request could lead to misunderstandings or a breakdown in communication. Notifying corporate could be necessary in certain contexts, but it's generally preferable to handle such requests directly and transparently unless there's a specific protocol in place that requires corporate involvement. Therefore, providing a clear and firm explanation regarding the impossibility of altering the invoice is the most responsible action to take.